Business Description
Founded in 2013 and based in the heart of Dubai, Net Desire Technologies LLC provides IT Security, IT Infrastructure, Data Backup & DR Solutions along with IT Service Level / AMC Agreements to businesses in one of the fasting growing country in Middle East .We have proved ourselves at the vanguard of technology time and time again. Despite having kept the company small in terms of headcount and the number of vendors we partner with, our customers include some of the Middle East premier shipping institutions, Education, Hospitality, media groups and professional services firms.
The main reason that we have such a great customer list is that we generate confidence. Customers who deal with Net Desire Technologies know that the job will be done on time, on budget and that the solution will work. They also know that we will move heaven and earth to make sure we exceed expectations, because that is the only way we can justify our customers faith in us.
Prospective new customers are encouraged to reference us with existing customers. We understand that it can be difficult for large enterprises to entrust critical projects to small companies, so we try to make it as easy as possible for them to gain confidence in our abilities by speaking to people with experience of our service levels.
Technology-driven and service led
Although we’re technology-driven we’re service led and service is the key value that underpins everything we do. We strive to deliver a world-class client experience and our customers are our number 1 priority.
Always improving
Honesty and professionalism is paramount to our client commitment. We realise that nobody is perfect, and have lost a few customers along the way but gained many more. Most times it wasn’t our fault but we have learned from our mistakes.
However, we get it right most of the time and have grown our client base to over 200 with just over 12 members of staff. So we’re a stable partner for you, and we’re always getting better.
Our People:
Probably the best way to make sure you get the service you deserve comes from us making sure that the people who work with us are happy and enjoy what they do.
• The best help comes when staff are confident and knowledgeable – we encourage our employees to grow and learn through shared activities, training programmes, and certification schemes. Being here is exciting and rewarding.
• Good service comes when our employees care – it’s very easy to say we’re passionate about service , but actually achieving it is another thing.
• We try to encourage passion through a safe and supportive environment, by encouraging accountability and ownership, and by developing and understanding the importance of our clients and employees as true company assets.
• Lastly, it’s okay to have fun when the work is done.
It’s still all about you
We know that without you, there is no “us”. When you succeed, we succeed.
• Resourceful and Flexible Sales & Support Staff
• Niche areas of specialization
• Close relationships with IT Vendors
• Deliver a world-class client experience
• Competitive pricing
Why Net Desire?
Net Desire Founded in 2013, we are one of the fasting growing ICT Company in UAE region, we’ve enjoyed steady and often rapid growth over the years, bringing us to the present day with a staff count of over twelve and 200 plus SMB and Enterprise clients based locally, nationwide in UAE region. Our foremost goal is to help you achieve success using technology, whether you need to outsource your ICT or you want to complement your internal IT team. We offer a wide and deep portfolio of expert Cloud and Managed IT Services, ranging from coverage of workstations and servers to telephony and leased-lines, and from advice and solution design, through installation projects, to ongoing IT support. This has been achieved through major investments in acquisition, additional members of staff, and in new supporting technologies. Our four core values are Innovation, Commitment, Excellence and Community
our partners are:HP,Dell,IBM,Microsoft,KasperSky,Symantec,eset,TREND,Fortinet,SOPHOS,SONICWALL,Parallels,arcserve,Acronis,STORAGECRAFT,GFI,NETGEAR,QNAP,CISCO,UBIQUITI,MAIL STORE,WhatsUp Gold,vmware,Barracuda.
