Business Description
Cruise Master is the only B2B cruise specialist in the Middle East. Strategically located in Dubai, United Arab Emirates, Cruise Master specializes in wholesale “Cruise Vacation” serving the travel trade in the Middle East covering Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, Pakistan, Lebanon, Jordan, Egypt and United Arab Emirates
Established in 2006, Cruise Master provides much needed support to various stakeholders in the industry including cruise lines, passengers and travel agents. Traditionally, there have been a handful of cruise companies represented in the region via a travel agent appointed as GSAs/PSAs arrangements but none dedicated to Cruise sales. There has been a growing need for an experienced, knowledgeable and neutral cruise representative and distributor to provide required support and Cruise Master fulfils this.
Cruise Master provides distribution solutions, sales & servicing and business process outsourcing solutions to the cruise lines. For travel agents, Cruise Master provides training to become cruise experts and guidance on enhancing cruise sales which helps them grow their bottom line. Though the business module is primarily B2B, some B2C initiatives are undertaken to increase consumer awareness of individual cruise brands.